• Don’t worry –
    be relocAIDed.

    As founder and Managing Director of RANDOS I want to make sure to provide the best possible expertise and support to our customers. Our service is very individual – just like our customers.

    Portrait von Renate Schiller
    Signatur von Renate Schiller

    Renate Schiller
    Managing Director

  • Don’t worry –
    be relocAIDed.

    We at RANDOS accompany you through the entire relocation process and solve all problems with discretion and with our many years of know-how.

    Portrait von Pepper the Fox

    Pepper The Fox
    Mascot and Intern

    • Don’t worry –
      be relocAIDed.

      As founder and Managing Director of RANDOS I want to make sure to provide the best possible expertise and support to our customers. Our service is very individual – just like our customers.

      Portrait von Renate Schiller
      Signatur von Renate Schiller

      Renate Schiller
      Managing Director

    • Don’t worry –
      be relocAIDed.

      We at RANDOS accompany you through the entire relocation process and solve all problems with discretion and with our many years of know-how.

      Portrait von Pepper the Fox

      Pepper The Fox
      Mascot and Intern

      Your Relocation specialist in Austria – for 24 years

      Are you planning to move to Austria because of a professional assignment or for private reasons? The challenges are always the same:  many visits to authorities, the search for a suitable accommodation, to find a school for the children, the car import, the transfer of the driver’s license and much more. For the successful completion you need competent advice and a partner in Austria who guides you through this process.

      We at RANDOS successfully accompany corporate and private clients with empathy, competence and a solution-oriented approach.

      Pepper The Fox explains

      What relocation service means and what we can do for you is explained by our mascot Pepper The Fox in this 1 minute video.

      CURRENT COVID-19 ENTRY REGULATIONS

      • Status: 25.01.2022
      • Since 24th of January 2022 a 2-G Plus Rule (Convalescent, Vaccinated and negative PCR-Test- max. 72h from test time) is effective upon entry to Austria from any country of the world.
      • Since 24th of January there is no longer a destinction of virus-variant states and other 
      • If you do not have a valid PCR-Test you need to fill in the PTC (Pre-Travel Clearance) form (see button below) and enter a  quarantine immediately. As soon as you have a negative PCR Test result you can leave the quarantine.
      • Persons, who have got their Booster vaccination (3rd shot or 2nd shot for Johnson) do not need a PCR Test upon entry to Austria.
      • Persons who have got 2 vaccinations and have recovered from Covid do not need a negative PCR test result.
      • Persons who have a medical report proofing antibodies and infection within the last 90 days, do not need a PCR test.
      • Persons who do not have a recovery or vaccination certificate can enter Austria but need to enter a quarantine of 10 days and can be tested free from the 5th day onwards.
      • Persons excempt from the 2-G Plus rule are pregnant women and people who cannot be vaccinated for health reasons. They have to submit a medical health certificate upon entry to Austria and a negative PCR Test result.
      • Proof of vaccination is a document issued in German or English about a vaccination that has been approved by the EMA or has successfully passed the EUL process of the WHO. 

      • Second vaccination, whereby this must not be longer than 360 days ago / At the earliest 22 days after first vaccination with vaccines for which only one vaccination is planned, whereby this must not be longer than 270 days ago 
      • The following vaccines are approved: BioNTech/Pfizer, Moderna, AstraZeneca, Johnson & Johnson/Janssen, Sinopharm und Sinovac
      • Third (Booster) vaccination is recommended after 4 months 
      • A recovery certificate is a medical or official confirmation (e.g. segregation notice) in German or English language about an infection survived in the past six months. The certificate of recovery is equivalent to a proof of neutralizing antibodies, which must not be older than 3 months at the time of entry.

      • Testing: The sample collection must not be older than 72 hours in case of a molecular biological test.

      • If none of the above-mentioned proofs (Vaccinated, Convalescent and PCR-Test) can be presented, an electronic registration (PTC - pre-travel clearance) must be carried out in advance and a 10-days quarantine is necessary. (See button below PTC-Form) On the 6th day of quarantine you can be tested free by a negative PCR-Test result.
      • All persons who are residents in Austria can also receive a coronavirus vaccination free of charge in Austria and thus be vaccinated against COVID-19. This also applies to persons who have no Austrian social security number. The organisation as well as implementation of the vaccinations is carried out by the Federal States (Bundesländer). The coronavirus vaccination is voluntary.

      • From 1st of February 2022 onwards a Covid-19 vaccination is cumpulsory!!

      Accomodation facilities

      • Hotels may only admit guests to their accommodation upon presenting a 2-G certificate (Vaccinated/Convascelent). (the non-recognised vaccines do not apply!).
      • FFP2 masks are mandatory in all accessible areas.
      • In the area of accommodation, some exceptions apply with a valid 3-G certificate (vaccinated/convalescent/PCR test 72 hours - special case Vienna 48 hours/antigen test 24 hours) if:
        • Accomodation for professional reasons that cannot be postponed (an employment contract is required)
        • Accommodation to meet an urgent housing need.

      Gastronomy Covid-19 Rules

      Upon entry into a restaurant you have to show your 2G-proof and all gastronomy facilities have to close at 10:00 pm.

      Grüner Pass / Green Passport

      The Green Passport includes the following certificates:

      • Vaccination certificate: proof of COVID-19 vaccinations received.
      • Recovery certificate: proof of infection with SARS-CoV-2 detected by molecular biology testing (PCR test) and recovery from this infection
      • Test certificate: Evidence of recent negative testing for SARS-CoV-2.

      How to apply for Grüner Pass

      Mobile phone signature
      If you already have a mobile phone signature, you can retrieve your personal certificate yourself on https://www.gesundheit.gv.at/  If you do not have a mobile phone signature, you can easily and quickly create one at an official registration office or apply for one online.

      Online application
      If you do not have a mobile phone signature, you can use this online form to request your 3G certificate from your district administrative authority. You will need to upload a copy of an official photo ID.

      Further information is available at https://gruenerpass.gv.at/

      Download of the app Grüner Pass: https://gruenerpass.gv.at/app

      Our Online Service-Packages

      School / Kindergarten Search

      You need an expert in Austria who will find a suitable school or kindergarten for your children?

      Car Import

      Do you need professional support with the import of your vehicle as household effects within the EU?

      Registration Package for EU Citizens

      You have arrived in Austria, but what are the next steps?

      Our complete Service Portfolio

      We at RANDOS help, support and assist you with all the necessary administrative procedures, the search for real estate, school and / or kindergarten places, etc. and ensure that you can focus on the things that are important to you in life.

      Customer Testimonials

      • France

        Kutay Baysal
        Robert Bosch AG

        „Hiermit möchte ich mich bei Ihnen und Ihrem Team nochmals für die außerordentliche Unterstützung, Beratung und Leistung bedanken! Katja und ich waren lange im Kontakt und haben viele offene Fragen zu den unterschiedlichsten Themen vollständig in kurzer Zeit erledigen können. Mit Hilfe von Sophie haben wir alle benötigten Unterlagen für meine Aufenthaltskarte wie geplant erlangen können. Ich habe dank Ihrer Hilfe die beste Wohnung gefunden und noch mehr… Trotz Covid19 waren alle immer flexibel und praktisch!

        Nach fast einem Monat in Wien bin ich mit meinem neuen Leben extrem zufrieden und für meine neue Stadt und das neue Jahr sehr motiviert!“

      • India

        Sudershan Bhat
        Robert Bosch AG

        “I was skeptical about moving to Austria because I was not sure how much effort it would take to move to a completely different country. But it turns out, with you Sophie and RANDOS, it’s a piece of cake. Thanks for helping me in all the steps of moving to Vienna. Starting from applying for visa, and getting card to opening a bank account, it was all made easy and efficient because of your help.

        Your great professional communication skills, planning, attention to details, friendliness, effective and precise e-mail/whatsapp communication made everything easier.”

      • Portugal

        Ricardo Lopes André

        “Wow, Renate! Not only you made my arrival in Vienna so easy and pleasant, now you (unexpectedly) made the departure the same way. 🙂

        I can’t thank you enough. Your company and services will always have extreme praise from me, and I will continue to refer others to you. If there’s ever anything I can do for you here in Berlin, please don’t hesitate to let me know.”

      • Great Britain

        John Cheung
        Dynatrace

        “Alex, our Relocation Manager at Randos, was an absolute hero in making our move happen and helping us settle in to life in Linz.

        As you can imagine, moving up from Serbia was pretty stressful, especially with the pandemic, and neither of us speaking German. But Alex gave us an incredible level of service and attention from day one – he always did more than expected and helped us with every tiny and not so tiny request we asked for. This took a huge amount of pressure and stress off our shoulders through a really hectic and challenging period.

        It was incredibly reassuring and valuable to have him sort everything out for us so proactively and reliably. We’re super-grateful to Alex for making our moving experience so smooth.”

      • Marco Aurelio Picini de Moura
        CEO Banco do Brasil

        “Britta thank you YERY MUCH for your great support on this change of our family lives… You guys are making me feel very relaxed on departure because I know you will take care of my things. Be safe and hope to see you someday soon! Dankeschon! Auf Wiedersehen!”

      • Italy

        Grazia Raffi

        „Wir waren mit ihrem Service sehr, sehr zufrieden und werden es sicherlich weiterempfehlen. Eine wirklich positive Erfahrung.“

      • Sarah Fisher
        University Vienna

        “RANDOS has helped me through each step of my recent relocation to Austria. Navigating all the official and practical aspects of moving to a new country can be complicated, especially during these times of coronavirus. It has been enormously reassuring to have someone to turn to for expert advice and guidance. The members of the team have been so friendly and supportive throughout, and have often gone above and beyond to get me settled here. I would like to thank them very much, and I thoroughly recommend their services.”